Security Settings
In the store panel, there is an area titled "Security". This is where one can control security settings and ban/block particular emails and IP addresses. Clicking the security settings will first take a user to the banned emails page.
NOTE: All email addresses throughout the system are treated case-insensitively.
Besides the control over security that each store can exercise, ChrisLands also filters most bots, commonly known malicious/fraudulent email addresses, and any IPv4 addresses that are know to have caused issues with our stores.
Banned Emails
On this page, store-owners can ban emails in three different ways.
- Full Email (i.e. [email protected]): Type an exact email address that will be banned. No user can log-in, register, place an order, send messages on the contact-us page, nor use the Off-Line Search Service (a.k.a. "Wants") with any account using this email address.
- Email Domain (i.e. *@email.xyz): For instance, to block all email addresses that end in "@email.xyz", type "*@email.xyz" or "@email.xyz" in the input field. This will block all and any emails that end with that text.
- Top-Level Domain (i.e. *.xyz): This is like the previous except that it works in the Top-level Domain (TLD), which is the remaining text after the last dot. For example, the TLD for most store websites and email addresses is ".com", so do not ban ".com" or any other common TLD.
Below is the list of TLDs that cannot be banned due to the possibility of store owners locking themselves out as well as most of their customers.
- .com
- .edu
- .net
- .org
Banned IPv4 Addresses
Store owners can also ban IPv4 addresses.
NOTE: Support for banning IPv6 addresses will come latter. An IPv6 address is longer than an IPv4 address and often contains letters A-F. Examples of IPv6 addresses include 2001:db8:a::123, ::ffff:192.0.2.128, ::ffff:c000:0280, and 2001:db8:0:1:1:1:1:1. IPv4 addresses (the one you can currently ban) are numbers only with three dots (e.g. 127.0.0.1).
Clicking a banned IPv4 address will take the user to the website WhatIsMyIpAddress.com, which will show the user information about the IP address like approximate geographical location, Internet Service Provider, and more.
On Order pages, one can see the IP address of the customer that placed the order.
On Shopper Messages, when clicking "View", the IP address of the person (or bot if you have spam issues) will be displayed in the "Notes" box. Feel free to remove the IP address from the notes if you do not want it in your private notes regarding the message.
